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A manufacturer of men's personal products came to us looking for a way to boost
revenues and improve margins. We helped them refine their brand identity to target
the men's market, and built a state of the art web commerce application. Now,
their customers can buy direct, allowing the manufacturer to bypass its supplier
network and capture the 50% retail markup. The company has seen customer loyalty
soar and has reduced its need for distributed inventory. The company achieved
payback of its investment in technology within six months of program launch, and
its online sales have grown every month since the site was launched.
www.anthony.com
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Ervin Leasing is a heavy equipment leasing company that needed a way to streamline
its administration and customer service capabilities. We worked with the company
to identify the areas of its business that could benefit from improved communications
and automation. Only three months after the initial consultation, we launched
a fully integrated asset management, customer support, and management reporting
application that delivers real time information to management, leasing agents,
and customer support staff. The improved flow of information enabled the company
to do things previously impossible, such as identifying problem areas and areas
of opportunity amongst its customer base on the fly.
www.ervinleasing.com
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We work with clients ranging from the very large to the very small. One example
of the latter is a start-up aircraft repair company that was seeking its first
presence on the web, in order to reach customers around the world and to build
its brand. We worked with management, the sales force, and shop employees to define
its financial, marketing, and operational requirements. We then implemented a
web application that broadcast the company's message to the world, while gathering
prospective customer information and allowing existing customers to search the
company's repair capabilities and submit requests for quote (RFQ) 24 hours a day.
These tools have provided the company a quick and inexpensive way to boost revenues
while reducing its customer support costs.
www.aerotechnologies.net
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The days of commercial air travel being a glamorous experience are long gone.
Efficiency and convenience have been supplanted by hub-and-spoke gridlock with
agonizingly long check-in and transfer procedures. Even well intentioned, post-9/11
security procedures have only served to exacerbate these issues and add to the
frustration.
www.avocetprojet.com
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